Governments that share services have lower per capita expenses than those that do not and this effect is most pronounced in suburban communities. In the DVRPC region, there are many examples of service sharing; it has been embraced by members of both political parties as a fiscally responsible method of service delivery. While there are differing definitions of what constitutes shared services, DVRPC defines them as those provided by or received by more than one municipality.
In many cases, sharing municipal services allows local governments to decrease both the cost and the complexity of the services they provide to their constituents while providing a higher level of service overall. Properly planned and implemented shared services provide benefits in at least one of six distinct areas:
- Provision of new service where none previously existed
- Direct cost savings for existing services
- Avoidance of future costs through planning and efficiencies
- Elimination of service duplication
- Provision of additional services within a given budget
- Increased aggressiveness and competition for outside funding
For a detailed discussion on shared services in the DVRPC region, including when to share services, which types of services are best shared, conducting feasibility studies, and what other municipalities are doing, please download MIT #25: Implementing Shared Services.
To view presentations from DVRPC's June 7, 2013 forum, Implementing Shared Services: Best Practices and Case Studies, use the following links:
- Regulatory Framework and Legal Issues Around Shared Services in PA and NJ [1.6 MB pdf] (Joanne Walker, Esquire)
- Gloucester County Case Study [0.1 MB pdf] (Chad Bruner, County Administrator and Heather Simmons, Freeholder)
- Bucks County Consortium Case Study [1.2 MB pdf] (Stephanie Teoli, Middletown Township Manager)
- Shared Services Best Practices: Selecting the Right Strategy for Your Community [0.4 MB pdf] (John C. Fry, Program Director, Government Solutions, Revelstone)
Resources for Shared Services in New Jersey
For assistance with shared services planning and implementation, municipalities in New Jersey may contact their county shared services coordinators or any one of the other following offices.
- Burlington County Shared Service Coordinator – Gary LaVenia
- Camden County Shared Service Coordinator – Louis DiAngelo
- Gloucester County Shared Service Coordinator – Michelle Pandolfo
- Mercer County Shared Service Coordinator – Nancy Coffee
- New Jersey Department of Community Affairs Division of Local Government Services Shared Services Program – Nancy Malool
- New Jersey State League of Municipalities Interlocal Consultation and Advisory Service – Taran Samhammer
- Local Unit Alignment, Reorganization and Consolidation Commission
Municipalities interested in learning more about shared services across New Jersey can consult the following studies:
- 2011 Municipal Management Survey Preliminary Findings (NJSLOM in partnership with the Rutgers Center for Executive Leadership in Government) [pdf]
- Statutory Obstacles to Shared Service Implementation by Local Government 2011 (LUARCC) [pdf]
- Shared Service Themes 2010 (LUARCC) [pdf]
- Shared Services – Working Together: A Guide to Joint Service Feasibility Studies & Shared Service Agreements 2010 (NJ DCA DLGS) [pdf]
- Literature Review and Analysis Related to Costs and Benefits of Service Delivery Consolidation Among Municipalities 2009 (LUARCC) [pdf]
- Literature Review and Analysis Related to Optimal Service Delivery Arrangements and Local Government Efficiency 2009 (LUARCC) [pdf]
- Overview of the Literature Review and Analysis on Five Subjects Related to the Cost-Efficiency of Municipal Government 2009 (LUARCC) [pdf]
- The Service Provider Continuum: Alternate Methods of Providing Municipal Services 2009 (New Jersey Municipal Management Association, LUARCC, Interlocal Cooperation and Management Advisory Service, and Jersey Professional Management) [pdf]
- Police Department Regionalization, Consolidation, Merger & Shared Services Important Considerations for Policy Makers 2007 (New Jersey State Association of Chiefs of Police) [pdf]
- Shared Services and Municipal Consolidation: Pursuing Careful Assumptions and Grounded Studies (New Jersey League of Municipalities Educational Foundation) [pdf]
- Law Enforcement Shared Services Feasibility Study Prepared for Township of Cinnaminson, Borough of Palmyra, and Borough of Riverton 2010 (Patriot Consulting Group) [pdf]
- Feasibility Studies and Agreements Library (NJ DCA)
Resources for Shared Services in Pennsylvania
For assistance with shared services planning and implementation, municipalities in Pennsylvania should contact their local county planning department, local council of governments, or one of the other organizations listed below.
- Association for Pennsylvania Municipal Management (APMM)
- Pennsylvania Department of Community and Economic Development Governor's Center for Local Government Services, Municipal Assistance Program
- Pennsylvania Local Government Commission
- Pennsylvania Department of Transportation Agility Program
- Bucks County Association of Township Officials – Pete Stainthorpe
- Bucks County Consortium – Andrea L. Coaxum
- Chester County Association of Township Officials – Pat Morrison
- Delaware County Council of Governments and Eastern Delaware County Council of Governments – Craig Totaro
- Pottstown Area Council of Governments
- Montgomery County Consortium of Communities – Donald D. Delamater
- West Chester Area Council of Governments
- Western Chester County Council of Governments
Municipalities interested in learning more about shared services across Pennsylvania can consult the following studies from the Pennsylvania Economy League:
- Review of Shared Service Delivery in Selected Counties and an Examination of the Potential and the Obstacles to Delivery of Shared Services Through Regional Departments 2009
- The Economic Impact of Shared Services in Pennsylvania and an Examination of Shared Service Delivery in Selected Counties 2009 [pdf]
- Municipal Merger/Consolidation and Sharing of Services 2009 [pdf]
- Structuring Healthy Communities: Municipal Case Studies 2009 [pdf]
- Structuring Healthy Communities, Part I: Revenue Generation and Fiscal Health 2009 [pdf]
- Putting the Pieces Together: Five Case Studies in Regional Cooperation in Pennsylvania 2007 (with 10,000 Friends of Pennsylvania) [pdf]